Ian Baker • August 24, 2020
The Soundproofing Store's Unique Delivery Service
What sets our deliveries apart from other companies
Soundproofing is all about adding mass, so the most effective soundproofing solutions contain a lot of very heavy and large construction materials. Therefore, the delivery of The Soundproofing Store's materials are carried out on a double pallet, as these materials aren't something that can be just parcelled and posted out.
Delivery is carried out by The Soundproofing Store's dedicated delivery service, not a 3rd party pallet haulage service, (as is the case with the majority of other companies). This has huge benefits to our customers:
- Our transport team are an extension of The Soundproofing Store, going the extra mile in terms of customer service and delivery
- Goods are packaged and delivered by members of our team, not by third parties or haulage companies. This means more care and accountability and importantly, minimises the risk of damaged goods
In our experience of using 3rd party pallet network services in the past, we know from experience that the ratio of late, or failed deliveries and damages is very high.
The Soundproofing Store's aim is to ensure a seamless experience from the time of discussing your noise problem to receiving the goods and everything in between. Including expert advice and first class communication leading up to the safe delivery of the materials.
How the Soundproofing Store delivery service works
List of Services
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A convenient delivery date is arrangedList Item 1
The Soundproofing Store Transport Team will be in touch within one working day of receiving your order to discuss your preferred delivery date, as all of our goods must be signed for.
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The transport team touch base the day before deliveryList Item 2
The Soundproofing Store Transport Team will be in touch again one day before delivery is due, as a final confirmation.
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Our transport team keep customers updated with an ETA on the day of deliveryList Item 3
The Soundproofing Store understand how busy life can be, so on the day of delivery, customers also receive a call with an estimated time of delivery.
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Deliveries are received kerbsideList Item 4
The Soundproofing Store driver will drop off your order kerbside, using a Moffett forklift or pallett wheels. They will try and get as close to the property as possible.
The Soundproofing Store Delivery Video
What doesn't The Soundproofing Store do
The Soundproofing Store is transparent in all online prices of materials. Unlike other companies, The Soundproofing Store doesn't markup or inflate prices to be able to offer 'free delivery.'
What our customers think of our unique delivery offering
Should you have any questions about The Soundproofing Store Delivery service, then please don't hestitate to get in touch using the contact details below.
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"We don’t expect you to become an overnight expert in soundproofing, that’s what we’re here for."
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